Privacy
Your privacymatters.
This Privacy Policy explains how YAMEI may collect, use and protect information when you visit our website, create an account, shop with us or interact with our services.
Last updated: [Insert Date]
A note from YAMEI
We believe in being thoughtful about the information entrusted to us.
This policy describes the types of information we may collect, why we use it, how it may be shared and some of the choices available to you. The specific information we collect depends on how you interact with YAMEI.
Information we collect
Information you provide
When you create an account, place an order, contact us, join The Yamei Circle, subscribe to communications or otherwise interact with YAMEI, we may collect information such as your name, email address, phone number, billing and delivery address and information you choose to provide.
Order information
When you purchase from us, we collect information necessary to process and fulfil your order, including your order details, delivery information, payment-related information and transaction status.
Information collected automatically
When you visit our website, certain technical information may be collected automatically, such as your browser type, device information, approximate location, pages visited and interactions with the website.
How we use your information
Providing our services
We use your information to create and manage your account, process orders, arrange delivery, provide customer support and provide the services and features available through the YAMEI website.
Improving YAMEI
We may use information about how customers interact with our website to understand usage, improve our products and services, maintain website performance and develop a better shopping experience.
Communications
Where permitted and according to your communication preferences, we may use your information to send transactional communications, service updates and marketing communications.
Cookies and similar technologies
Website functionality
We may use cookies and similar technologies that are necessary for features such as account authentication, shopping cart functionality, security and website operation.
Preferences and analytics
Where applicable, cookies or similar technologies may also be used to remember preferences and understand how visitors use our website.
How we share information
Service providers
We may share information with trusted service providers that help us operate our business, such as payment providers, delivery partners, technology providers, communication services and customer-support systems.
Legal requirements
We may disclose information where required to comply with applicable law, regulation, legal process or a valid governmental request, or where reasonably necessary to protect our rights, customers or services.
Payments
Payment processing
Payments may be processed by third-party payment providers. Depending on the payment method you choose, your payment information may be handled directly by the relevant payment provider according to its own privacy policy and terms.
Payment security
We do not intend to store complete payment-card credentials on our own systems where payment processing is handled by a third-party provider.
Your account
Account information
If you create a YAMEI account, information associated with your account may be used to provide account features such as order history, saved addresses, wishlist functionality, notifications and The Yamei Circle.
Keeping information accurate
You may be able to review and update certain information through your account. If you need assistance with information that cannot be changed through your account, you can contact us.
Data retention
How long we keep information
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and transaction records, resolving disputes and meeting applicable legal, accounting or regulatory requirements.
Your privacy choices
Marketing communications
You can manage your marketing communication preferences through the available unsubscribe or preference controls in our communications, where applicable.
Access and correction
Depending on applicable law, you may have rights relating to your personal information, including rights to access, correction, deletion or other forms of control over your information.
Contacting us
To make a privacy-related request or ask a question about how your information is handled, please contact us using the details provided below.
Children's privacy
Age requirements
Our website and services are intended for users who are able to use them in accordance with applicable law. We do not knowingly seek to collect personal information from children in circumstances where doing so is prohibited by applicable law.
Changes to this policy
Updates
We may update this Privacy Policy from time to time to reflect changes to our services, practices or applicable requirements. When we make changes, the updated version will be published on this page with its effective date.
Privacy questions
Need to knowmore?
If you have a question about this Privacy Policy or want to make a privacy-related request, please contact our team.
privacy@yameiofficial.com